Battle.net accounts: Understanding the switch

Okay, so within the next month, all WoW players have to switch to battle.net accounts. I just want to clear up some misconceptions. Their Battle.net FAQ can be found here.

  • Why do I have to use a battle.net account to log into WoW?

The battle.net account is basically just giving you a new login & password for your WoW account. You make the battle.net account, and then tie your WoW account to that battle.net account, and then use that battle.net login info for the WoW login screen. You can tie multiple accounts to the same login, and then get a drop-down menu to select which account you want to log in to.

  • Why is Blizzard doing it?

Blizzard wants to make one login that will manage all their current & future games. This helps people not have to remember multiple account information passwords & logins when they have lots of WoW accounts. They also plan to implement new chat features (cross-game, cross-server, cross-faction) which they couldn’t implement under the current login database system they had previously developed.  In short, the new account system is better, and new WoW features will require the new software technology they developed for battle.net

  • What if I only have one account & don’t plan on getting other Blizzard games, why should I care? Why should I have to upgrade?

There are a lot of misconceptions going on with customer service forum posters being frustrated about why they have to upgrade. The reason everyone has to upgrade is because Blizzard wants everyone to be on the same login server network & database system. The new battle.net login system is different than the old one, and it’s BETTER than the old one. They plan to shut down the old login system, which is why they are making the switch mandatory, because they need everyone on the new system because of features that will be integrated into everyone’s WoW’s existing chat features.

  • What if I want to dual-box 2 WoW accounts?

You can still dualbox if you tie both WoW accounts to the same battle.net account. When you log into the battle.net screen for WoW, you can choose which account you want to log into. You can still have each WoW account active at the same time, even if they are all under the same battle.net account. You just have the benefit of not having to remember multiple login information!

  • What if I have multiple accounts but don’t want them on the same battle.net account?

Not wanting to share battle.net accounts across WoW accounts is an important concern for parents who don’t want to share their account’s login information with their children. You could also just want them tied to different login information for other reasons. To have different battle.net accounts, you just make different e-mail addresses to go along with that account. You can only have one battle.net account per e-mail address, but you can make as many e-mail addresses as you have accounts (and you can set up e-mail forwarding to your primary e-mail account if you need to).

  • What should I do if I’m worried about account security? Are battle.net accounts less secure?

First, it wouldn’t do Blizzard any good to move to a less secure system. So, they have just as many security features in place for the battle.net accounts as the previous login system. The rate of account hacking is about the same for the current system and the new battle.net account system, because the compromises come from the user’s end and not blizzard. Computer security is the best way to avoid account compromises. If you are concerned about the security of your battle.net account, there are several steps you can take:

A) Create a brand-new e-mail address that you don’t use for anything else besides your battle.net account. Most e-mail systems allow for forwarding to other addresses if you want to be able to receive copies of the e-mails from Blizzard to your normal account.

B) If that e-mail address gets compromised, you can change what e-mail address you use for your battle.net account. Changing the e-mail address tied to the battle.net account will change the login information for the game (this is actually better than the previous one where your account login name could never be changed).

C) Practice good computer security. Blizzard’s tech support information can help you find free programs that can scan your computer. I’m using Avast right now for my computer security, since it’s the program that picked up on my blog’s infection a couple months back. Protecting your computer and your account from attacks is YOUR responsibility. Don’t reply to any e-mails that ask for your account information. Don’t click on suspicious links, etc.

D) Buy an authenticator. Seriously. There are some in stock at the Blizzard store right now. If you don’t have an authenticator and you are worried at all about the security of your account, spend that best $6.50 of your life for peace of mind. They also have free versions for some types of phones (if they are working again now). You will tie one authenticator to the battle.net account. Even if they get your account login name & password, they can’t get into the account management page or log into the game.

  • How will the new chat system work?

The new chat system was previewed at Blizzcon. A lot of the features are still subject to change, but you can notice in the last picture that the chat box in WoW has names & not the account login e-mail address or anything like that. It’s going to be a system that allows people to keep tabs on their friends who are on different servers, or what game in their battle.net account they are on, etc. They haven’t announced much in the way of details yet about the new chat system, but I expect them to reveal a lot more over the next month or two.

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7 Comments

  1. Kazzamalla
    Posted October 13, 2009 at 1:42 pm | Permalink

    Hi Lissanna,

    Just added you as the first blogger on the Druid blog roll post I created over at epicadvice.com. Please add others, I plan to also add posts for the other classes if this one works out.

    http://epicadvice.com/questions/1883/blog-roll-series-druid

    Thanks for your great work!

  2. Posted October 13, 2009 at 4:10 pm | Permalink

    that was very informational. i also love how people think blizzard it secretly out to destroy your lives with every change they make and then post about it on the WoW general/tech forums.

  3. Posted October 13, 2009 at 7:08 pm | Permalink

    The periodic healing from your Rejuvenation spell grants 32 spell power for 15 sec. Stacks up to 8 times.

    -From MMO champ.
    (I’d email you, but your email does not like me ;()

    Feel free to delete this, after you’ve read it ;)

    P.s.- your random spam filter thing is annoying. ><

    -Ty

  4. Lissanna
    Posted October 13, 2009 at 7:32 pm | Permalink

    I’m all over the patch note thing. I’m trying to debate whether or not to post it early or queue it for tomorrow. The new glyph isn’t on the PTR glyph vendor for the hasted rejuvs yet.

    Also: e-mail is: lissanna70@gmail.com

    How can gmail hate you? :(

  5. Meugly
    Posted October 14, 2009 at 2:16 am | Permalink

    Strange thing about having to do the Battle Net account switch. It makes me angry, and I honestly have no idea why either! Pretty silly of me no doubt, but for some reason, it just rubs me the wrong way.

    I have 2 accounts, so having them both use the same login credentials will be much more convenient. Looks like a win. But it ticks me off!

    Maybe I need less caffeine or something today.

  6. Trazer
    Posted October 14, 2009 at 4:25 am | Permalink

    Naissa raised a good point – peace and quiet on an alt may be days of the past ….
    If people can figure out on which real/game and toon you are playing, and then message you that way, I am going to be a very sad panda!

  7. yukiji
    Posted October 14, 2009 at 10:57 am | Permalink

    I hope the battle.net accounts will be secure. My account got hacked literally hours after I switched last month.

    Don’t know if it was a coincidence, but kind of scared me. Got all me stuff back tho.