Authenticators are a device that I have talked about before. They are awesome little things that protect your account from being compromised. It keeps hackers out of your account management page & it keeps them out of your game.
Raiding guilds are like teams of people. If one person gets hacked, it effects everyone. This is doubly true if you are a guild officer or you have access to the guild bank. When a core member of a raiding guild is hacked, it hurts not just you – but also your guild. You end up having to go through a lengthy (mutliple week) process to regain control of your account, sit through the bans, and finally get your stuff restored. It sucks worse than the 5 seconds you can spend every day to type in your authenticator number before login. It is worth the couple dollars (like $6.50) that it costs to get the authenticators. Don’t just do it for yourself – do it for your guild and the people who count on you to be there week after week.
One of my guild’s officers just got hacked on Monday. He feels terrible about it, and we all feel bad for his situation. No one should ever have to experience being hacked. It’s a horrible feeling. His character and our guild bank were totally stripped. His main raiding character isn’t in the guild anymore – it was likely deleted by the hacker, but they managed to take everything valuable out of our bank without being caught (or without anyone around being able to demote him). One night he was logged in raiding with us, the next night he’s at home freaking out because he has no character to raid with us this week. It is going to take multiple weeks to deal with it all. His account is currently suspended for the bad things the hackers did to it, and it’s going to take a while to get it back and then to get everything restored.
So, don’t just get an authenticator for yourself – get it to benefit your guild. You spend time learning how to play your class the best. You should spend time securing your gear that you worked so hard to earn. Get an authenticator to protect your stuff.
I want to remind you that hackers also send out scam e-mails that can sometimes even look convincing. There are more types of scams than I could describe in a post. Most of these scam e-mails have something in common: they want to trick you into giving them your account information (either by having you go to a fake link, or trying to get you to e-mail them your password). You can ask about e-mails you receive by contacting the Billing department directly, or by asking on the customer service forum (most of the regular posters on the CSF are good at playing “spot the scam e-mail”).
Also, beware of fake scam websites. People like to spoof things like the armory, the battle.net login page, and things like that. Fake links in scam e-mails are also used to steal your account info. If people can trick you into typing in your password to their scam page, then they’ve got your login name & password.
Be careful & get an authenticator just to prevent the worst from happening, but also be careful with your internet practices.